Contractor:

LG TECHNOLOGIES Limited Liability Company
Registered office: 2161 Csomád, Levente Street 14.
Company registration number: 13-09-231888
Tax number: 24376004-2-13
Represented by: Managing Director Károly Lengyel
Email: info@lgtechnologies.hu
as an entrepreneur (hereinafter referred to as: Contractor)

1. Preamble

These General Terms and Conditions apply to all Individual Contracts concluded with the Contractor in relation to the provision of repair, maintenance and spare parts procurement services by the Parties and the services provided under the Contractor's availability obligation, as well as to the purchase and sale of movables not ordered by the Customer through the Website, and therefore this document does not regulate the www.lgtechnologies.hu for the sale and purchase of products distributed and ordered through the website. These GTC regulate the legal relationship between the Parties in a general manner. Unless a special agreement different from these GTC is concluded between the Parties, or unless the individual contract concluded based on an individual order provides otherwise, the legal relationship between the Parties, the provision of the service, and the amount of consideration are governed by the provisions set out in these GTC.

The scope of the GTC covers all contracts, quotations, agreements, assignments, orders or authorizations concluded with the Company in writing, orally or by implication, on the basis of which the Company provides services related to the repair of industrial electronic devices or other electronic devices in return for consideration, or the procurement of necessary parts. The temporal scope of these GTC, unless otherwise provided in these GTC, is effective from the request for quotation aimed at establishing a legal relationship between the Parties or from the commencement of negotiations prior to the establishment of the legal relationship. The scope of these GTC covers all inquiries, conclusion and performance of contracts, and legal statements of the enterprise and the customer, as well as other persons in a legal relationship with them, related to the conclusion and performance of the contract.

For the purposes of these GTC and individual orders, a customer is any natural person or business that orders a service from the Contractor based on these GTC or an individual offer. The Customer acknowledges that these GTC - even without specific reference to it - become part of the individual order and its contractual conditions.

2. Definition

These GTC. the following definitions apply:

the)
I'm afraid: The Client and the Company simultaneously
b)
Customer or Orderer: Any legal entity, natural person or association of persons, or person with relative legal capacity, having a contractual relationship with the Company or participating in negotiations for the conclusion of a contract, who concludes a contract with the Company for the repair of industrial electronic devices or other electronic devices, services related to the procurement of necessary parts, and additional activities related to these, or who conducts negotiations with the Contractor for the conclusion of such a contractual relationship, requests a bid in which the Company participates as an enterprise.
c)
Device: industrial electronic devices or other electronic devices handed over to the Contractor for repair by the Customer or its agent.
d)
Service: the repair of industrial electronic devices or other electronic devices provided by the Contractor for consideration, the purchase of necessary parts and related services, as well as the purchase and sale of movables not ordered by the Customer through the Website.
e)
Subcontractor: a company or sole proprietor, natural person who participates in the provision of Services to Customers on behalf of the Company, participates in the conclusion or performance of contracts, or performs other related activities on behalf of the Company, based on a business, agency or other legal relationship.
f)
Employee: a natural person who is in an employment relationship or a legal mandate for work with the Contractor or who was previously in an employment relationship with the Contractor, regardless of their job title or responsibilities.
g)
Capital expenditure or expenditure: All costs related to the service, such as the cost of purchasing materials or equipment, the amount of which is determined by the Contractor upon presentation of an invoice based on the Contractor's accounting.
h)
Shipping fee: All costs and fees incurred in transporting the Product to the location designated by the Customer.
i)
Purchase price: The purchase price indicated on the Website as the price of the Product, in the currency indicated on the Website.
j)
Custom Order or Custom Contract or Custom Contract: The term defined in Section 7 of these GTC applies to the entirety of these GTC.
k)
Website: a www.lgtechnologies.hu The website and all its subpages located under the access address.
l)
Consumer: in Act V of 2013 on the Civil Code (hereinafter referred to as: Civil Code) It is the same as the term defined in Section 8:1, Paragraph (1), Point 3.

3. Subject of the contract

3.1. The Contractor undertakes, in return for a business fee, to perform the repair, installation, maintenance and replacement of industrial electronic devices, as well as the procurement of spare parts, for the Customer, based on the Individual contracts concluded following Individual orders, in accordance with point 3, and is at the Customer's disposal within the framework of these GTC.

3.2. The Customer undertakes to pay the Contractor the business fee, Expenses and Delivery Fee specified in the individual order contract against an invoice for the service provided by the Contractor.

3.3. If the Customer does not conclude a contract for the sale of movable property ordered on the Website, the Customer is obliged to pay a purchase price in exchange for the ownership of the ordered movable property, with the Contractor retaining its ownership of the movable property until the full purchase price has been paid.

4. Obligations of the Contractor

4.1. The Contractor is obliged to provide the following services to the Customer based on the individual order contract concluded under these GTC, provided that the Parties stipulate these services in the Individual Contract:

  • industrial electronic devices owned and/or used by the Customer (hereinafter referred to as: Instruments) improvement,
  • In the event of equipment failure, purchase and installation of replacement equipment at the Customer's request,
  • on-site troubleshooting, if feasible: on-site repair,
  • individual advice,
  • transporting the defective Device to the Contractor's premises,
  • development and replacement of existing outdated electronic systems (automation),
  • installation of industrial machines, mechanical developments, repairs,
  • telephone assistance, advice
  • availability according to point 3.2.

4.2. If the Customer does not indicate in the Individual Order the defect of the Device that it requests to be repaired, the Parties shall recognize the elimination of any defect of the Device as contractual performance.

4.3. If the Parties specify an availability service in the Individual Contract, the Contractor undertakes to provide the Customer with 24-hour e-mail availability within its availability obligation, based on the individual contract for this purpose, on which the Contractor may communicate orders and error reports. The Contractor undertakes to go to the Customer's headquarters or premises within 48 working hours of the notification of the defective equipment and to begin troubleshooting and repairs, and if the defect can be repaired on site, it will be carried out at the Customer's premises.

4.4. The Contractor is obliged to preserve the Assets transferred to it. The Contractor is obliged to carefully perform the tasks entrusted to it and undertaken by it in the Individual Contract in accordance with the Individual Contract.

4.5. If the Contractor fails to repair the Device during the execution of the individual order, he is obliged to transport it and have it repaired at his own expense. He is not entitled to a contractor's fee for this repeated repair. The Customer acknowledges that he may request repair as a warranty claim, in which case he is obliged to return the repaired product to the Contractor for repair. If the Customer fails to do so, the Contractor shall not be charged with a warranty claim. The Customer shall only be entitled to reimbursement of the repair costs if the Contractor declares after two unsuccessful warranty repairs that it will not undertake warranty repairs. After the two unsuccessful warranty repairs, the Contractor shall return the contractor's fee paid by the Customer to the Customer or, subject to an appropriate assessment of the severity of the defect, may apply a price reduction at the Contractor's discretion.

If the Individual Contract applies to the purchase and sale of movable property, the Contractor has no warranty liability for the purchased equipment and electrical products; in this respect, the Contractor only arranges for the purchase of the products and does not assume liability for them.

4.6. The Contractor is entitled to use a subcontractor to perform its tasks and fulfill individual contracts, for whose activities the Contractor is responsible.

4.7. The Contractor shall be liable for damages intentionally caused by itself or its employees, and shall not be liable for damages unintentionally caused by the Contractor or its agents or subcontractors. In settling claims, the Contractor shall primarily attempt to repair the Equipment. The Contractor shall not be liable for defects and damages that occur as a result of a manufacturing defect in the Equipment or the intervention of an outside third party, or that occur as a result of the activities of the Customer or its agents or the courier service used by the Customer.

4.8. The Contractor shall primarily perform the installation and repair work at the Customer's premises; if this is not possible in the opinion of the Contractor's representative, the Equipment shall be transported to the Contractor's own premises and repaired there.

4.9. The Contractor is obliged to carry out the repair and installation tasks in accordance with the Customer's instructions. If, in the course of this, the Customer gives unprofessional or inappropriate instructions, the Contractor is obliged to draw the Customer's attention to this circumstance. If, despite the call, the Customer insists on carrying out the instructions, the Contractor is obliged to carry them out - provided that carrying out the instructions is not a crime or does not result in personal injury - but is not liable for any errors resulting from them, and the Customer shall bear the resulting damages.

5. Obligations of the Customer

5.1.
The Customer is obliged to pay the Contractor's fee and out-of-pocket expenses against invoice based on the individual order contract by bank transfer to the Contractor's bank account listed below within 15 days of receipt of the invoice.
5.2.
The Contractor is entitled to seal the repaired Device with a sticker, which the Customer is not entitled to remove. If the Customer removes the Contractor's seal, the Customer is obliged to prove that the defect detected in the Device was not caused by the Customer or a third party commissioned by it. If the Seal is removed, the Customer is not entitled to a warranty, or the warranty assumed by the Company is completely lost. Keeping the seal on the Device is a condition of the warranty if the Company has assumed a warranty.
5.3.
The Customer is obliged to provide the Contractor with all information and Tools necessary for the Contractor to fulfill its obligations arising from these GTC and individual order contracts, in particular, to indicate the name and contact information (telephone number and e-mail) of the contact person in the individual order, the name, address and tax number of the customer.
5.4.
The Customer shall be liable for any damage caused to the Contractor or the Contractor's agent by the Customer, its employee or agent, or a third party in a contractual relationship with the Customer.

6. Business and other fees

6.1.
In the event of a contract for this purpose (availability contract), the Customer is obliged to pay the Contractor an availability fee, regardless of individual orders, the amount of which, if not specified in the Individual Contract, is 250,000,- HUF + VAT/month, which the Customer is obliged to pay by bank transfer against invoice by the 10th day of each month.
6.2.
The fee paid for the availability service does not include the contractor's fee and expenses for repairs.
6.3.
The business fees due to the Contractor are recorded in the individual order contract, failing which the individual order contract will not be concluded.
6.4.
The Customer shall pay the business fees and other fees specified in this clause within 15 days of receipt of the invoice by transfer to the Contractor's bank account indicated below. The Customer is not entitled to transfer cash to the Contractor's employees and agents, otherwise the Parties shall not consider this as a legally valid performance.
6.5.
If the Customer is in default with the payment of the invoice or any payment obligation, the Contractor is obliged to call on the Customer to comply by e-mail. If the Customer fails to comply within 3 days, the Customer is obliged to pay a late payment penalty of HUF 25,000 per day for each calendar day affected by the delay, calculated from the date of the delay.
6.6.
The Customer is obliged, if the Individual Contract does not specify the contractor's fee, to pay the Contractor per trip during the performance of the business activity, in particular during the provision of consultancy, commissioning and on-site assembly work. 25,000 HUF + VAT/person/working hour, in addition 200,- HUF + VAT/kilometer The Contractor is entitled to an extra departure fee in addition to the departure fee set out in this point, if the departure must be made on a weekend or a public holiday, in the case of departure on a Saturday: 60,000,- HUF + VAT/departure, in case of disembarkation on a Sunday or public holiday: 80,000,- HUF + VAT/departure.
6.7.
If the device cannot be repaired on site, the contractor's fee for repair by removal is included in the provisions of the Individual Order.
6.8.
The Customer is obliged to pay the Contractor the out-of-pocket expenses confirmed by the invoice - not including the cost of transporting the Equipment - as well as the purchase price of replacement equipment, components and spare parts.

7. Individual Orders and Individual Contracts

7.1.
The Customer may place individual orders via e-mail via the contact e-mail indicated below or via another e-mail operated by the Company, in which the movable item to be purchased or the Device to be repaired, the defect in the Device to be repaired or the service related to these, or other service, is indicated, the Individual Contract is concluded upon the written or e-mail acceptance of the order by the Contractor or upon the Customer's acceptance of the price quote sent to the Customer by the Contractor for the Individual Order. (hereinafter referred to as: Individual Order Agreement or Individual Agreement). If the Customer does not accept the price quote sent by the Contractor for the Individual Order in writing or via e-mail, but hands over the Device to be repaired to the Contractor or accepts the Service or the commencement of the Service or does not object to its commencement, it shall be deemed that the Customer has accepted the Contractor's price quote, thus the Individual Contract is concluded under the terms and conditions set out in the Price Quote and the Individual Order.
7.2.
The Contractor shall declare the acceptance of the individual order immediately upon receipt of the Order and its arrival at its storage location, but no later than within 48 hours (weekends and public holidays are not included in this deadline). If the Contractor accepts the offer after the deadline, and if the Customer does not expressly object to this or does not notify the Contractor in writing that he is withdrawing from the order, the Individual Contract shall be concluded.
7.3.
The deadline for the performance of the Individual Contract is 60 working days after the receipt of the Device in the case of repair, 90 working days in the case of purchase and replacement, unless otherwise provided in the Individual Contract. However, the Individual Contract may also set different deadlines. After the deadline has expired without success, the Customer is obliged to set an additional deadline of at least 7 days for performance by e-mail; legal consequences against the Contractor may only be applied if it fails to perform within 3 working days of receipt of this notice. The Contractor is not liable if it was unable to meet the deadline for performance due to reasons beyond its control or due to the intervention of a third party, or if this occurs for reasons attributable to the Customer.
7.4.
In urgent cases, the Customer may request the Contractor to perform the above-mentioned entrepreneurial activity by telephone at one of the telephone contacts indicated below, but in this case, the Customer is also obliged to send an e-mail stating the subject of the order, the deadline and the entrepreneurial fee, and the details of the Customer and the contact person. The Contractor may make a legally valid declaration by e-mail within 3 hours to accept this urgent order; in the absence of a written declaration of acceptance, the order will not be created. The Customer may also place the urgent order specified in this point on holidays.
7.5.
If the Customer orders the Service by telephone and the Customer confirms it by e-mail, but the Contractor fulfills the Order, an Individual Contract is concluded, in which case the Contractor is entitled to the fees set out in these GTC.
7.6.
If the Customer and the Contractor stipulate a "guarantee" in the Individual Contract, the Parties do not mean a warranty by this, but rather the right to a priority warranty investigation within the warranty period.
7.7.
An Individual Contract is only concluded upon acceptance of the Order, and the Contractor is only obligated to perform the Business Activity thereafter.

8. Intellectual property rights

8.1.
The intellectual product resulting from the activities of the Contractor, its employees, or agents in the performance of these GTC and Individual Contracts is the property of the Contractor, and the Contractor is entitled to utilize it.
8.2.
Intellectual products include, among others, know-how, inventions, trademarks, products protected by design, products protected by trademarks, industrial designs, and software.
8.3.
The Customer is entitled to use the intellectual products specified in this section with the express written permission of the Contractor, but is not entitled to transfer them to a third party.

9. Miscellaneous provisions

9.1.
The Parties shall cooperate with each other and act with the due care expected of them when concluding and performing these GTC and Individual Contracts.
9.2.
The Parties agree that they will primarily attempt to resolve any disputes that may arise between them through negotiation.
9.3.
The Parties shall communicate with each other through the following contact details:

On behalf of the Contractor:
contact name: Mrs. Marianna Tauber
email address: info@lgtechnologies.hu
phone number: +36305330616
the Contractor's bank account number:
HUF 10409015-50526968-83491002
EUR HU8810409015-50526968-83491019
9.4.
The Parties agree to the jurisdiction of the courts of the Contractor's registered office for any legal disputes arising from these GTC, the Individual Contract, or their performance.
9.5.
The representatives of the Parties declare that they have full authority to represent the companies they represent and are entitled to accept this contract, for which they personally guarantee.
9.6.
Issues not regulated in these GTC and Individual Contracts are governed by the provisions of Act V of 2013 on the Civil Code.

Budapest, November 15, 2017.

LG TECHNOLOGIES Limited Liability Company
represented by: Károly Lengyel Managing Director
Entrepreneur